FAQ

CAREDon't Freak Its Faux luxury blankets and throws.

How should I store my faux fur throw?
Why store it?!!! These blankets are functional but they are also a part of the décor year round. Most of our customers keep them out all the time.

How do I clean my throw?
Remember cold is your friend. You can wash them in cold water only ( NO – not even warm) and then let them air dry. NO DRYER. But if need be you can put it in the dryer for a couple of minutes on fluff. No heat.

What is the backing on your throws?
We use quality  fabric for all the backings. We believe that if you are going to cuddle with something it should be soft. And our fabric is definitely SOFT!

ORDERING

Do you have a printed catalog?
We don’t have a print catalog; please use our web site for updated product offerings.

Do you ever have sales on the products?
No, but occasionally we will offer a coupon to our customers that you might get as an email.  Please sign up for our mailing list!

Do you accept lay-away?
Sorry, we don’t offer lay-away.

SHIPPING

How long before you ship my throw order?
We usually ship by the third business day after an order is placed, depending upon the season. *During holiday season we work very hard to get the orders out on time.

How much is shipping?
Shipping is included to the continental US. Call 866-255-0850 for rates to Hawaii, Alaska and international.

Do you ship overseas?
Yes - and we love to connect with you!  Call 866-255-0850 for rates.

RETURNS

If for any reason you are not completely delighted with your blanket, let us know and we will make things right for you.  Please call 866-255-0850 or email customerservice@dontfreakitsfaux.com.